1. Professional Communication and Effective Meetings

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• Express yourself clearly and confidently in meetings.

• Use formal and natural English in different contexts.

• Present ideas and arguments with structure and confidence.

• Give and receive feedback professionally.

2. Professional Writing

 

• Write clear, courteous, and well-structured emails.

• Write short and concise subject lines and messages.

• Use the appropriate tone for requests, confirmations, or complaints.

• End emails politely and professionally.