Does your staff struggle to speak English with guests?
Many employees understand English, but freeze when they need to speak.
They often:
• Use direct or rude-sounding phrases by accident
• Don’t know how to offer alternatives politely
• Lack confidence when guests complain
• Feel nervous speaking English in front of clients
- We teach phrases they can use immediately at work.
What You Will Learn
1️⃣ English for Hospitality & Tourism
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Check-in / check-out
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Taking orders & reservations
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Handling complaints
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Explaining hotel services
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Upselling
2️⃣ Business English for Professionals
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Professional emails
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Meetings & presentations
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Corporate customer service
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Polite & clear communication
3️⃣ General English for Adults
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Conversation
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Pronunciation
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Speaking confidence
4️⃣ Exam Preparation
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Cambridge
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Linguaskill
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TOEIC
Testimonials
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“Now I can attend to guests without feeling nervous. The phrases are very useful for reception.”
— Ana, Recepción
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“The classes are clear, fast, and focused on what we really use in the hotel.”
— Carlos, Restaurante
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“Perfect for learning practical English without wasting time.”
— Marta, Housekeeping
Write to us:
Frequently Asked Questions (FAQ)
Q: Can the classes be held at our hotel or restaurant?
A: Yes, I can come to your establishment or we can do it online.
Q: Is a minimum level required?
A: No, we adapt the course to the student's level.
Q: Is a certificate awarded?
A: Yes, upon completion of the course.
Q: Can we choose the class times?
A: Yes, we adapt to staff schedules and the flow of the hotel or restaurant.
Q: Are the courses theoretical or practical?
A: They are 100% practical. We teach real-world English for real-life situations: check-in, reservations, complaints, upselling, etc.
Q: Can we train only one department (reception, bar, spa, etc.)?
A: Yes, we customize the content according to the department and the type of interaction with guests.